ALARM RECEIVING CENTRE
Malmö Municipality Alarm Receiving Centre optimises their workflow and capacity with the implementation of Innovative Security Manager™.
Malmö Municipality Alarm Receiving Centre (ARC), receives emergency calls, personal alarms, video and hospital alarms within the municipality of Malmö, Sweden. In recent years, Malmö was challenged with an important increase in the number of alarms and associated monitoring systems. Their mains goals were to improve their monitoring capacity, as well as maintain the number of system operators. They were, therefore, seeking a unified platform that would handle all types of alarms in the same user interface.
Malmö chose ISM due to its great flexibility and attractive pricing. Furthermore, the scalability of ISM was also a key factor as it meant that they could not only support their current business, but also the future growing business by monitoring alarms from other municipalities.
Innovative Security Manager™ features:
With the implementation of Innovative Security Manager™, Malmö Municipality Alarm Receiving Centre has been able to expand both their business and market share, due to a more effective alarm management system.
All of this without the need for increased staffing numbers.
We save a lot of time thanks to the integration of different types of alarms in the same platform, and therefore we can increase the range of services we provide, with the same resources. We chose Innovative Security Manager™ because it best met our requirements for versatility, expertise and user-friendliness.
Section Chief, Technology and Security, Malmö Municipality ARC
INNOVATIVE SECURITY MANAGER™ CAN HELP ANY TYPE OF INDUSTRY
Innovative Security Manager™ Software can be implemented in airports and brings a host of benefits – not least when it comes to integration and training. Learn more about the features and benefits that make Innovative Security Manager™ the preferred choice for airports.
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