{"id":83,"date":"2018-03-08T13:13:17","date_gmt":"2018-03-08T13:13:17","guid":{"rendered":"http:\/\/innovativedk.wpengine.com\/?p=83"},"modified":"2020-11-03T20:37:58","modified_gmt":"2020-11-03T20:37:58","slug":"the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing","status":"publish","type":"post","link":"https:\/\/www.innovative.dk\/en\/newsevents\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\/","title":{"rendered":"The automation of West Zealand Fire Brigades control room ensures minimum staffing"},"content":{"rendered":"<p style=\"text-align: justify;\">In 2016 the alarm reception of 5 municipalities in West Zealand was\u00a0centralised\u00a0in West Zealand Fire Brigades control room (VSBV). VSBV handles 3600 alarms: ABA, 112 alarms and care calls, among others. Care calls from elderly citizens are a major task for the control room, as they constitute approximately 2600 of all the alarms. These care calls are activated around 700 times a day and are monitored 24\/7.\u00a0<\/p>\r\n<p style=\"text-align: justify;\"><strong>Automated care call handling\u00a0<\/strong><br \/>\r\n VSBV takes full advantage of ISM\u2019s care call module by using automatic handling of 700 daily care calls. This means that all care calls are forwarded directly to the relevant contacts at the nursing home.\u00a0\r\n<\/p>\r\n<p style=\"text-align: justify;\">The implementation of ISM not only allows the control room\u2019s operators to focus on other emergency tasks without interruptions, but also means that the control room can carry out these tasks with fewer operators. VSBV is currently staffed with just one operator, who handles all their alarms.\u00a0<\/p>\r\n<p style=\"text-align: justify;\">The care call solution provides a wide range of benefits\u00a0<br \/>\r\n ISM\u00a0optimises\u00a0the time spent in answering care calls, as the program handles the calls automatically. The response is not dependent on a call center operator answering it, but is automatically transferred to the relevant contacts at the nursing home who receive the call on their phones. In this way, the operator is not disturbed from his other tasks.\r\n<\/p>\r\n<p style=\"text-align: justify;\">Care calls are paramount and should be handled properly every time. A care call can vary from trivial routine tasks, to life-threatening calls. These types of calls have traditionally meant a significant occupational burden for control rooms. Unlike automated alarms, which can be handled with a few clicks, care calls are mostly coming from older citizens with very different needs. Regardless of the situation, the caller needs fast and efficient assistance, and thanks to ISM automatic handling, a better service is provided to the citizen. Where the citizen traditionally has to speak with an operator, who has to forward the care call to the nursing home, ISM eliminates the need for intermediaries by forwarding the call directly to the nursing home, who can help them or visit them, if needed.\u00a0<\/p>\r\n<p style=\"text-align: justify;\">If none of the contacts at the nursing home answer the call, it is automatically sent back to the control room, where it is handled by the operator. The ISM report module from VSBV shows that only approx. 2% of the daily 700 care calls are sent back to the control room.\u00a0<\/p>\r\n<p style=\"text-align: justify;\">At VSBV 24-hour manned control room, they estimate that their automatic care call handling means saving at least one operator space (24\/7), in other words, a saving of three full-time operators.\u00a0<\/p>\r\n<p style=\"text-align: justify;\"><strong>Main functionalities\u00a0<\/strong><br \/>\r\n VSBV control room runs on the latest version of ISM and has VoIP via 3CX PBX installed. Based on work shift schedules, ISM generates &#8220;call lists&#8221; that the VoIP software will use when calling the nursing home. This is done by setting up basic auto instructions in ISM that automatically trigger the call when receiving a care call.\r\n<\/p>\r\n<p style=\"text-align: justify;\">The ISM solution was chosen for economic, as well as IT operational reasons, meaning that VSBV can today focus on their main task at the control room, namely to offer a security service by receiving and handling alarms.\u00a0<\/p>\r\n<p style=\"text-align: justify;\">For more information about ISM care calls and the possibilities for your control room or business, <a href=\"https:\/\/www.innovative.dk\/en\/why-innovative\/contact-us\/\">contact us<\/a>.<br \/>\r\n \u00a0<br \/>\r\n <em><strong>About West Zealand Fire Brigades\u00a0<\/strong><br \/>\r\n West Zealand Fire Brigades (VSBV) are responsible for fire and rescue for Kalundborg, Odsherred, Sor\u00f8, Lejre and Holb\u00e6k municipalities. In 2016 it was decided to establish a joint control room in\u00a0Kalundborg, and as several municipalities\u2019 control rooms already used ISM, it was a natural choice to use the solution in the new control room too. VSBV also established a collaboration with Central and South Zealand Fire and Rescue (MSBR) for the IT part of the control room, where all servers are located in\u00a0N\u00e6stved\u00a0at MSBR.<\/em>\r\n<\/p>\r\n<p style=\"text-align: justify;\"><em>                             <img decoding=\"async\" alt=\"undefined\" src=\"\/media\/1641\/vestsjaellands-brandvaesen2.png\" style=\"height: 132px; width: 191px;\" \/><\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>With the implementation of Innovative Security Manager\u2122 (ISM), West Zealand Fire Brigades are&nbsp;optimising&nbsp;their control room operations with a minimum of staff, by handling 2600 care calls with one single operator.<\/p>\n","protected":false},"author":30,"featured_media":290,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-83","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Innovative - The automation of West Zealand Fire Brigades control room ensures minimum staffing<\/title>\n<meta name=\"description\" content=\"With the implementation of ISM, West Zealand Fire Brigades are optimising their control room operations with a minimum of staff.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.innovative.dk\/en\/newsevents\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Innovative - The automation of West Zealand Fire Brigades control room ensures minimum staffing\" \/>\n<meta property=\"og:description\" content=\"With the implementation of ISM, West Zealand Fire Brigades are optimising their control room operations with a minimum of staff.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.innovative.dk\/en\/newsevents\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\/\" \/>\n<meta property=\"og:site_name\" content=\"Innovative\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/InnovativeBusinessSoftware\/\" \/>\n<meta property=\"article:published_time\" content=\"2018-03-08T13:13:17+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-11-03T20:37:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.innovative.dk\/wp-content\/uploads\/2020\/08\/vestsjaelland-3-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1924\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Paul Yuen\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Innovative_ISM\" \/>\n<meta name=\"twitter:site\" content=\"@Innovative_ISM\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Paul Yuen\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/en\\\/newsevents\\\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/en\\\/newsevents\\\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\\\/\"},\"author\":{\"name\":\"Paul Yuen\",\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/da\\\/#\\\/schema\\\/person\\\/64213965fba452ff998e9b2c18b5e3c2\"},\"headline\":\"The automation of West Zealand Fire Brigades control room ensures minimum staffing\",\"datePublished\":\"2018-03-08T13:13:17+00:00\",\"dateModified\":\"2020-11-03T20:37:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/en\\\/newsevents\\\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\\\/\"},\"wordCount\":649,\"publisher\":{\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/da\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/en\\\/newsevents\\\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.innovative.dk\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/vestsjaelland-3-scaled.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/en\\\/newsevents\\\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\\\/\",\"url\":\"https:\\\/\\\/www.innovative.dk\\\/en\\\/newsevents\\\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\\\/\",\"name\":\"Innovative - The automation of West Zealand Fire Brigades control room ensures minimum staffing\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/da\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/en\\\/newsevents\\\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/en\\\/newsevents\\\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.innovative.dk\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/vestsjaelland-3-scaled.jpg\",\"datePublished\":\"2018-03-08T13:13:17+00:00\",\"dateModified\":\"2020-11-03T20:37:58+00:00\",\"description\":\"With the implementation of ISM, West Zealand Fire Brigades are optimising their control room operations with a minimum of staff.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/en\\\/newsevents\\\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.innovative.dk\\\/en\\\/newsevents\\\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/en\\\/newsevents\\\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.innovative.dk\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/vestsjaelland-3-scaled.jpg\",\"contentUrl\":\"https:\\\/\\\/www.innovative.dk\\\/wp-content\\\/uploads\\\/2020\\\/08\\\/vestsjaelland-3-scaled.jpg\",\"width\":2560,\"height\":1924},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/en\\\/newsevents\\\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.innovative.dk\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The automation of West Zealand Fire Brigades control room ensures minimum staffing\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/da\\\/#website\",\"url\":\"https:\\\/\\\/www.innovative.dk\\\/da\\\/\",\"name\":\"Innovative\",\"description\":\"Integrated Task &amp; Incident Management Software\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/da\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.innovative.dk\\\/da\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/da\\\/#organization\",\"name\":\"Innovative\",\"url\":\"https:\\\/\\\/www.innovative.dk\\\/da\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/da\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.innovative.dk\\\/wp-content\\\/uploads\\\/2020\\\/09\\\/Innovative-logo.png\",\"contentUrl\":\"https:\\\/\\\/www.innovative.dk\\\/wp-content\\\/uploads\\\/2020\\\/09\\\/Innovative-logo.png\",\"width\":650,\"height\":100,\"caption\":\"Innovative\"},\"image\":{\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/da\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/InnovativeBusinessSoftware\\\/\",\"https:\\\/\\\/x.com\\\/Innovative_ISM\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/innovative-business-software-a-s\\\/\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/InnovativeBS\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.innovative.dk\\\/da\\\/#\\\/schema\\\/person\\\/64213965fba452ff998e9b2c18b5e3c2\",\"name\":\"Paul Yuen\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8de7a30be569410178f67d6fbf7732a18703bdfad43b352fc327806fa830df8b?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8de7a30be569410178f67d6fbf7732a18703bdfad43b352fc327806fa830df8b?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/8de7a30be569410178f67d6fbf7732a18703bdfad43b352fc327806fa830df8b?s=96&d=mm&r=g\",\"caption\":\"Paul Yuen\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Innovative - The automation of West Zealand Fire Brigades control room ensures minimum staffing","description":"With the implementation of ISM, West Zealand Fire Brigades are optimising their control room operations with a minimum of staff.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.innovative.dk\/en\/newsevents\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\/","og_locale":"en_US","og_type":"article","og_title":"Innovative - The automation of West Zealand Fire Brigades control room ensures minimum staffing","og_description":"With the implementation of ISM, West Zealand Fire Brigades are optimising their control room operations with a minimum of staff.","og_url":"https:\/\/www.innovative.dk\/en\/newsevents\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\/","og_site_name":"Innovative","article_publisher":"https:\/\/www.facebook.com\/InnovativeBusinessSoftware\/","article_published_time":"2018-03-08T13:13:17+00:00","article_modified_time":"2020-11-03T20:37:58+00:00","og_image":[{"width":2560,"height":1924,"url":"https:\/\/www.innovative.dk\/wp-content\/uploads\/2020\/08\/vestsjaelland-3-scaled.jpg","type":"image\/jpeg"}],"author":"Paul Yuen","twitter_card":"summary_large_image","twitter_creator":"@Innovative_ISM","twitter_site":"@Innovative_ISM","twitter_misc":{"Written by":"Paul Yuen","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.innovative.dk\/en\/newsevents\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\/#article","isPartOf":{"@id":"https:\/\/www.innovative.dk\/en\/newsevents\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\/"},"author":{"name":"Paul Yuen","@id":"https:\/\/www.innovative.dk\/da\/#\/schema\/person\/64213965fba452ff998e9b2c18b5e3c2"},"headline":"The automation of West Zealand Fire Brigades control room ensures minimum staffing","datePublished":"2018-03-08T13:13:17+00:00","dateModified":"2020-11-03T20:37:58+00:00","mainEntityOfPage":{"@id":"https:\/\/www.innovative.dk\/en\/newsevents\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\/"},"wordCount":649,"publisher":{"@id":"https:\/\/www.innovative.dk\/da\/#organization"},"image":{"@id":"https:\/\/www.innovative.dk\/en\/newsevents\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\/#primaryimage"},"thumbnailUrl":"https:\/\/www.innovative.dk\/wp-content\/uploads\/2020\/08\/vestsjaelland-3-scaled.jpg","articleSection":["News"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.innovative.dk\/en\/newsevents\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\/","url":"https:\/\/www.innovative.dk\/en\/newsevents\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\/","name":"Innovative - The automation of West Zealand Fire Brigades control room ensures minimum staffing","isPartOf":{"@id":"https:\/\/www.innovative.dk\/da\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.innovative.dk\/en\/newsevents\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\/#primaryimage"},"image":{"@id":"https:\/\/www.innovative.dk\/en\/newsevents\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\/#primaryimage"},"thumbnailUrl":"https:\/\/www.innovative.dk\/wp-content\/uploads\/2020\/08\/vestsjaelland-3-scaled.jpg","datePublished":"2018-03-08T13:13:17+00:00","dateModified":"2020-11-03T20:37:58+00:00","description":"With the implementation of ISM, West Zealand Fire Brigades are optimising their control room operations with a minimum of staff.","breadcrumb":{"@id":"https:\/\/www.innovative.dk\/en\/newsevents\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.innovative.dk\/en\/newsevents\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.innovative.dk\/en\/newsevents\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\/#primaryimage","url":"https:\/\/www.innovative.dk\/wp-content\/uploads\/2020\/08\/vestsjaelland-3-scaled.jpg","contentUrl":"https:\/\/www.innovative.dk\/wp-content\/uploads\/2020\/08\/vestsjaelland-3-scaled.jpg","width":2560,"height":1924},{"@type":"BreadcrumbList","@id":"https:\/\/www.innovative.dk\/en\/newsevents\/the-automation-of-west-zealand-fire-brigades-control-room-ensures-minimum-staffing\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.innovative.dk\/en\/"},{"@type":"ListItem","position":2,"name":"The automation of West Zealand Fire Brigades control room ensures minimum staffing"}]},{"@type":"WebSite","@id":"https:\/\/www.innovative.dk\/da\/#website","url":"https:\/\/www.innovative.dk\/da\/","name":"Innovative","description":"Integrated Task &amp; Incident Management Software","publisher":{"@id":"https:\/\/www.innovative.dk\/da\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.innovative.dk\/da\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.innovative.dk\/da\/#organization","name":"Innovative","url":"https:\/\/www.innovative.dk\/da\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.innovative.dk\/da\/#\/schema\/logo\/image\/","url":"https:\/\/www.innovative.dk\/wp-content\/uploads\/2020\/09\/Innovative-logo.png","contentUrl":"https:\/\/www.innovative.dk\/wp-content\/uploads\/2020\/09\/Innovative-logo.png","width":650,"height":100,"caption":"Innovative"},"image":{"@id":"https:\/\/www.innovative.dk\/da\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/InnovativeBusinessSoftware\/","https:\/\/x.com\/Innovative_ISM","https:\/\/www.linkedin.com\/company\/innovative-business-software-a-s\/","https:\/\/www.youtube.com\/user\/InnovativeBS"]},{"@type":"Person","@id":"https:\/\/www.innovative.dk\/da\/#\/schema\/person\/64213965fba452ff998e9b2c18b5e3c2","name":"Paul Yuen","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/8de7a30be569410178f67d6fbf7732a18703bdfad43b352fc327806fa830df8b?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/8de7a30be569410178f67d6fbf7732a18703bdfad43b352fc327806fa830df8b?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8de7a30be569410178f67d6fbf7732a18703bdfad43b352fc327806fa830df8b?s=96&d=mm&r=g","caption":"Paul Yuen"}}]}},"_links":{"self":[{"href":"https:\/\/www.innovative.dk\/en\/wp-json\/wp\/v2\/posts\/83","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.innovative.dk\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.innovative.dk\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.innovative.dk\/en\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/www.innovative.dk\/en\/wp-json\/wp\/v2\/comments?post=83"}],"version-history":[{"count":0,"href":"https:\/\/www.innovative.dk\/en\/wp-json\/wp\/v2\/posts\/83\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.innovative.dk\/en\/wp-json\/wp\/v2\/media\/290"}],"wp:attachment":[{"href":"https:\/\/www.innovative.dk\/en\/wp-json\/wp\/v2\/media?parent=83"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.innovative.dk\/en\/wp-json\/wp\/v2\/categories?post=83"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.innovative.dk\/en\/wp-json\/wp\/v2\/tags?post=83"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}