{"id":76,"date":"2018-09-25T12:46:39","date_gmt":"2018-09-25T12:46:39","guid":{"rendered":"http:\/\/innovativedk.wpengine.com\/?p=76"},"modified":"2020-09-28T17:16:47","modified_gmt":"2020-09-28T17:16:47","slug":"tips-and-tricks-september-2018","status":"publish","type":"post","link":"https:\/\/www.innovative.dk\/en\/newsevents\/tips-and-tricks-september-2018\/","title":{"rendered":"Tips & Tricks"},"content":{"rendered":"

By default, the queue filter sort order is identical to the order in which the filters were created. However, if you want to change the sort order to alphabetical or by priority, do the following:\u00a0<\/p>\r\n

    \r\n
  1. Open the picklist Queue Filters.\u00a0<\/li>\r\n
  2. Highlight the queue filter you want to move up or down.\u00a0<\/li>\r\n
  3. Press Ctrl+Arrow up\/Ctrl+Arrow down to move the queue filter up\/down to its desired position.\u00a0<\/li>\r\n
  4. Repeat from step 2 for the remaining queue filters. Note that ISM automatically assigns a keyboard shortcut to the first nine queue filters.\u00a0<\/li>\r\n
  5. Close the picklist.\u00a0<\/li>\r\n
  6. Restart the alarm handling window and all open queues.\u00a0<\/li>\r\n<\/ol>\r\n


    \r\n The queue filter sort order in the menu\u00a0Queue>New>[Queue Filters]<\/strong>\u00a0is now identical to the queue filter sort order in the picklist.\r\n<\/p>\r\n

    \"undefined\"<\/p>","protected":false},"excerpt":{"rendered":"

    Did you know that as of V3.0 you can quickly change the queue filter sort order in the menu?<\/p>\n","protected":false},"author":30,"featured_media":228,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-76","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"\nInnovative - Tips & Tricks<\/title>\n<meta name=\"description\" content=\"Did you know that as of V3.0 you can quickly change the queue filter sort order in the menu?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.innovative.dk\/en\/newsevents\/tips-and-tricks-september-2018\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Innovative - 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