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SINE
In
November 2009, interVIEW was certified for use within the Danish TETRA platform
for digital emergency communication, known as "SINE".
The integration
between interVIEW and SINE consists of three new interfaces on our position server:
MotoLocator positioning
Short
Data Router (SDR) to send/receive (secure / encrypted) messages
Computer
Aided Dispatch Interface (CADI) to receive status and emergency
The
tight integration means that interVIEW's position server can now be connected
to SINE via an Integrated Command and Control System (ICCS) gateway, taking full
advantage of all the capabilities in the new digital radio network, including
the reception of position data. The position server can also receive position
data from units via the GSM/UMTS networks. The
solution is flexible and scalable. For example, several emergency management agencies
may jointly connect to SINE, while continuing to handle their own alarms. This
way, different scenarios can be designed, such as having only one Alarm Receiving
Centre (ARC) handle all the alarms at night or having the ARCs back each other
up. This solution is ideal for a group of municipalities in the same region. Another
advantage is that all the ARC operators use the same software - regardless of
mission. The same platform handles everything from internal theft alarms with
video surveillance, technical alarms to 112 alarms, and data is logged in the
same database. On Wednesday 20 January
2010, Innovative will hold a seminar concerning interVIEW and SINE.
Use
GPS to expand your business
The demand
for tracking and monitoring of mobility is increasing rapidly. Exposed people
need protection, stolen vehicles must be recovered as soon as possible and logistics
must be tracked. At Innovative, we follow this progress closely and offer our
customers to expand their business in line with the growth. GPS
technology is now readily available and perfectly suited for tracking and monitoring
of mobility while Graphical Information Systems (GIS) are becoming increasingly
common. In order to take full advantage of both the GPS technology and the GIS,
we continuously introduce new features to the digital maps in interVIEW. In addition
to traditional alarm handling, interVIEW is an effective tool for monitoring and
tracking of mobility. The demand for
protection of people is increasing and the preferred solution is a mobile alarm.
With a click of a button, the mobile alarm immediately transmits its current position
along with an alarm to the Alarm Receiving Centre (ARC). The position is then
displayed on the digital map in interVIEW and the operator can now help the person.
This is a perfect solution for lone workers, people with illnesses, home care,
gas station attendants, guards or drivers. Innovative
recommends the mobile alarm GH1202 for personal protection. The unit can be programmed
to suit individual needs across the wide target group and its intuitive design
makes it easy to use.
GPS is also a cost effective technology for the ARC to
monitor vehicles. The ARC uses interVIEW to locate vehicles and valuables. interVIEW
displays the vehicle position on its digital map and the positions can be dispatched
to the owner, a guard or the police.
The
target groups include companies with vehicles within transportation of valuables,
leasing and insurance, car dealers and construction companies. Tracking of privately
owned vehicles is growing - especially for luxury vehicles. For
vehicle protection, Innovative recommends the FM-series. Within
the European Union alone, almost one million vehicles now have a GPS tracking
device installed, primarily for fleet management within the transport segment
and the deployment of GPS technology will continue to other areas.
More
focus on documentation
In our
efforts to maintain the best customer support, we are increasing our focus on
documentation. We have therefore recently employed Peter Stelling in the role
as technical writer/supporter. Peter
is a specialist in XML-based, single-source authoring, which enables us to update
multiple documents quickly and simultaneously. Also, we can now deliver content
in multiple formats, such as PDF, Word, XPS or as a .NET help file. To
begin with, we will continue using the popular PDF format, which has several advantages.
First of all, it is a widely used format, especially on the Internet. Secondly,
the PDF format allows the reader to choose whether he/she will read the document
on the monitor or print the manual on paper. All
the manuals will be available in English.
New
products and features
SIA DC09
Our
IP Alarm Receiver now supports the SIA DC09 format. SIA
and Contact ID
You can now interpret SIA and Contact ID in interVIEW and
link the interpretation to a panel type (previously, it was only allowed to define
the interpretation in the Concentrator). This way, interVIEW now supports multiple
interpretations. The new feature also provides enhanced support for areas.
Windows
Vista/7, Server 2008 and 64-bit
interVIEW now supports Windows Vista (in
both 32/64-bit versions). Also, we are currently working hard on ensuring full
compatibility with Windows 7 and Windows Server 2008.
Note: Currently,
the Concentrator does not support 64-bit. Contact Innovative for further
information.
Fleet Management and status colours
interVIEW
now automatically displays unique colours to indicate vehicle status. When the
driver changes status (using the I/O module in the vehicle), the colour changes
on the map.
Fleet Management and digital communication
In addition
to sending messages to a single vehicle, you can now address a group of vehicles.
Digital
map and alarm queues
You can now select the existing alarm queue filters
from the client. This allows you to display a defined customer group, selected
user flags, priorities or customers in service, similar to the alarm queue.
New
customers
Noralarm
A/S
Sia PVK
Panaxia AB
Securitas Eesti AS
PSF Vagtservice ApS
Niscayah
Danmark A/S
Loomis Danmark A/S
Anvia OY
Coor Service Management OY
Total
Kiinteistöpalvelut OY
OTSO OY
Tips
& Tricks
Keep the system
account updated Every time
you change the interVIEW system configuration (e.g. upgrading software, adding
components), remember to also update the system account (zsys0001).
The
system account reports internal interVIEW system alarms. For example, if the connection
to the position server is lost, and the system account has been updated with the
relevant system zones and instructions, then interVIEW will immediately report
that connection to the position server has been lost and provide the operator
with the instructions on how to handle the system alarm.
However, if the
system account has not been updated, then the operator will simply receive an
"Unknown Zone" system alarm. And since the instructions have not been
defined, the operator will not know how to handle the alarm.
Innovative
continuously adds new features and interfaces to interVIEW, which may include
new system zones. Therefore, it is important to keep the system zones and the
applicable instructions updated.
Read more in the interVIEW System Setup
Manual.
Alarm limit
You
can now create an alarm limit for each customer. The purpose is to advise the
operator once the alarm limit is reached. An alarm limit can be defined as maximum
3 alarms in 7 days or maximum 5 alarms in 30 days.
You can set alarm limits
as default, individually per customer or per installer. Read
more in the interVIEW System Setup Manual. "Windows"
In the Open/Close-module, you can now define "windows". A window
is a time period with a fixed length, but without a fixed start time. Windows
are especially suited for operations without fixed start times, such as cleaning
operations. Read more in the interVIEW
System Setup Manual. Customised
alarm queues
interVIEW now supports customised alarm queues. This way,
you can select which data to display in the queue (e.g. only red alarms) and how
to display the data (e.g. colour, font). The colours can be defined using status
flags, user flags and sum log flags.
Read
more in the interVIEW System Setup Manual. | 
