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Services

Since our systems often form the very base of our customer's business, it is vital that the customer gets exactly the service as expected. This applies all the way from the initial configuration phase to the operational phase.

In continuation of our system implementation, we offer our customers a service that provides access to both assistance with operational problems as well as continuous updates with new features.

Compared to our customers, our priorities are:

  • Thorough implementation and data conversion performed by our experienced project managers
  • Completely tailored training courses
  • Comprehensive, fast and flexible technical support
  • 24/7/365 support plan
  • User group meetings and close customer dialogue
  • Regular updates to new software releases

 

A service agreement with Innovative means entering a partnership.