Advantages with interVIEW

Faster alarm handling

interVIEW greatly reduces the time required to handle alarms by using precise instructions, simplifying phone call procedures and transmission of alarm information to guards.

Fewer alarms

interVIEW can automatically filter, select and present incoming signals based on user-defined criteria, thus reducing the number of alarms that the operator must deal with.

Better quality

Precise instructions and the ability to locate and call the right resources in the shortest possible time, raises the quality and reduces response times and errors.

Fewer phone calls

Workload is reduced for the operator by electronic transmission of alarm information to guards and web access for customers, installers and technicians. At the Alarm Receiving Centre, less task handling is required which leads to better services for customers and shorter response times.

Fewer responses required

Visual alarm verification using video reduces the number of responses from guards.

Quick recall of guards upon receipt of cancellation reduces the costs for response and shorter response times to real alarms.

Rapid support for new business opportunities

interVIEW is a versatile alarm monitoring software, which easily adapts to new support service requirements and business opportunities.